Cincinnati Commercial Janitorial | (513) 301-0162 | Call for a Free Estimate

Frequently Asked Questions

Frequently Asked Questions

Answers to the questions Cincinnati businesses ask us most about janitorial services, scheduling, pricing, and how we work. Still curious about something? Call (513) 301-0162.

What commercial janitorial services do you offer in Cincinnati?

We offer office janitorial services, medical facility cleaning, retail and storefront cleaning, restaurant cleaning, warehouse and industrial janitorial, multi-family common area cleaning, post-construction cleanup, commercial floor care, carpet cleaning, window cleaning, tenant turnover cleaning, and day porter services across Cincinnati and Northern Kentucky.

Do you provide free estimates?

Yes. Every engagement starts with a free on-site walkthrough, and you receive a free written estimate that spells out the scope, frequency, and price before any work begins.

Do you require a deposit to start service?

No. No deposit is required to start service with Cincinnati Commercial Janitorial.

Is your cleaning work guaranteed?

Yes. Our work is backed by a 2-year warranty. If something is not right, contact your point of contact and we will make it right.

What areas do you serve?

We serve Cincinnati, Downtown Cincinnati, Blue Ash, Mason, West Chester, Montgomery, Sharonville, Springdale, Norwood, Hyde Park, Oakley, and Milford, plus Florence, Covington, Newport, and the rest of Northern Kentucky.

How often can you clean our facility?

We build the schedule around your facility: nightly, several times a week, weekly, or another rhythm that matches your traffic and hours. Day porter coverage is also available during business hours.

Can cleaning happen outside our business hours?

Yes. Most clients prefer cleaning in the early morning or evening so their team and customers are not interrupted. We schedule visits around your operating hours and your access instructions.

Do you bring your own equipment and supplies?

Yes. Equipment and supplies are included with your service, and your customized checklist notes any products or equipment your facility requires.

How do you handle keys, alarms, and building security?

Your keys, access codes, alarm, and lock-up procedures are handled exactly as you direct. Security instructions are written into your facility checklist before the first visit.

Who do we contact if we have a question or a problem?

You always have one point of contact at Cincinnati Commercial Janitorial. One call or message reaches the person who knows your facility and your checklist.

Do you create a customized cleaning plan for our building?

Yes. Before service starts, we build a customized cleaning checklist for your facility covering each room, surface, and task, and we update it as your needs change.

What types of facilities do you clean?

We clean offices, medical facilities, retail stores, restaurants, warehouses, multi-family communities, hospitality properties, schools, and churches. See our facility types page for the full list.

Can you clean medical facilities?

Yes. Our medical facility cleaning gives extra attention to waiting rooms, exam areas, restrooms, and high-touch surfaces, following the checklist we build with your practice.

Do you offer day porter services?

Yes. Day porters keep restrooms, lobbies, entryways, and trash areas clean during the hours your building is open, and respond to spills and issues as they happen.

Do you offer floor care and carpet cleaning?

Yes. We provide scheduled commercial floor care such as scrubbing and burnishing, plus deep carpet cleaning and spot treatment, either as part of your janitorial program or as a standalone service.

How is pricing determined?

Pricing depends on your facility size, cleaning frequency, number of restrooms, floor types, and the scope on your checklist. Your free written estimate gives you the exact price for your building before you commit to anything.

How do we switch from our current cleaning company?

Start with a free walkthrough. We build your checklist, agree on a start date and schedule, and handle keys and access per your instructions, so the transition is simple and nothing is missed.

What happens if something is missed during a cleaning?

Tell your point of contact. We will return and make it right, and we adjust the checklist so it does not happen again. Our work is backed by a 2-year warranty.

How do we get started?

Call (513) 301-0162 or send the estimate form on this website. We will schedule a free on-site walkthrough and send you a written estimate. No deposit is required.

Ready when you are: browse our services or read about our process.

Get Your Free Written Estimate

Every engagement starts with a free on-site walkthrough and a written estimate. Call (513) 301-0162 or request your free estimate online. No deposit is required, and our work is backed by a 2-year warranty.

Call (513) 301-0162Free Estimate